(4.0 / 5)1580+ Ratings

Activity Superstore Reviews

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Overall Rating

4.0
9 Reviews
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About Activity Superstore

ActivitySuperstore.com is a platform that offers a wide range of experience vouchers. These vouchers allow customers to participate in various activities and experiences. Some of their popular products include subscriptions for different activities and experiences. They offer a 3-month Cookie and Brownie Subscription, a 12 Month Willoughby Book Club Subscription, a Six Month Membership to the Elite Racing Club, and a 3 month Whole Bean Coffee + V60 Filter Brewer Subscription, among others. They also provide memberships for unlimited access to over 400 historic places and free or reduced entry to special events. In addition, they have a Mega Choice to Relax & Chill - Experience Day Voucher which includes pamper treats, tours, afternoon tea, and more. They also offer a 3 Month Craft Beer Subscription, a 3 month Brownie Subscription, a Baby Book Club - 6 Month Subscription, and a Six Month Recipe Kit Subscription with The Spicery. Their services include ordering, delivery, validating your voucher, booking, exchanging, and extending. They also provide answers to frequently asked questions on their website.

Activity Superstore Pros & Cons

Activity Superstore offers a wide range of experience vouchers for various activities and locations, catering to different budgets and occasions. Here are the key points:

  • Variety of Experiences: Over 1,000 different experience days, including driving days, adventure days, spa days, afternoon tea, and theatre tickets.
  • Voucher Validity: Voucher validity ranges from 6 months to 18 months, providing flexibility for users.
  • Easy Booking: The process of booking with a voucher is straightforward and user-friendly.
  • Customer Satisfaction: The company listens to customer feedback and removes any venues with poor reviews.
  • Independence: Activity Superstore is a UK-based, owner-managed business, proud of its independence.
  • Customer Service: Offers live chat, email, and telephone communication channels, with queries resolved under an hour.
  • Reviews: Generally positive, with a 3.8/5 rating on Trustpilot from 3,092 reviews, highlighting friendly customer service and easy ordering.

However, there are also some negative reviews and concerns:

  • Redemption Issues: Some customers have reported difficulties in redeeming vouchers, with some experiences not existing or being poorly managed.
  • Customer Service Complaints: Some users have experienced poor customer service, including requests for proof of purchase and bank statements.

Overall, Activity Superstore provides a variety of experiences but has some issues with voucher redemption and customer service.

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Activity Superstore Customer Reviews (9)

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Fennechien Richters
Fennechien Richters
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Aug 15, 2023
Daniel Swett
Daniel Swett
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Aug 15, 2023
Kyle Warren
Kyle Warren
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Aug 14, 2023
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Aug 14, 2023
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Aug 12, 2023
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Aug 9, 2023
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Aug 9, 2023

Activity Superstore Customer’s Q&A

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Activity Superstore Features and Benefits

ActivitySuperstore.com is a platform that offers a wide range of experiences, including driving days, adventure days, spa days, afternoon tea, and theatre tickets. Here are some key features and benefits:

  • Voucher validity period: The voucher validity period ranges from 6 months to 18 months, providing flexibility for users.
  • Variety of experiences: Thousands of exciting holiday experiences and locations options are available.
  • Easy voucher booking: The process of booking with a voucher is straightforward and user-friendly.
  • Tried and Tested: As experience enthusiasts, the team tests the experience days. They don't sell anything they haven't enjoyed themselves.
  • Customer Satisfaction: They listen to their customers and their feedback. Any venue that receives poor reviews is removed.
  • A Gift for All Seasons: They have thousands of gift ideas to suit everyone and every occasion, from a simple afternoon tea to once-in-a-lifetime experiences.
  • Independence: They are a UK based, owner-managed business and fiercely proud of their independence.

These features and benefits make ActivitySuperstore.com a popular choice for booking various activities and experiences. It's designed to be fun, exciting, and memorable. Remember, it's always important to read the terms and conditions before making a booking to avoid any unexpected charges or disappointments.

Activity Superstore Pricing

Activity Superstore offers a variety of experiences and subscriptions with different price points. Here are some key price ranges:

  • Subscriptions:

    • Up to £49 (18 options)
    • £50 to £99 (7 options)
    • £100 to £149 (3 options)
    • £150 to £199 (1 option)
  • Experience Day Vouchers:

    • £29 (e.g., Stocking Fillers Experience Day Voucher)
    • £34 (e.g., Well Done - Experience Day Voucher)
    • £45 (e.g., Mega Choice for Two - Experience Day Voucher)
    • £49 (e.g., Indoor Skydiving for Two with iFLY)
    • £69 (e.g., Vineyard Tour & Lunch)
    • £99 (e.g., Congratulations - Experience Day Voucher)
    • £150 (e.g., £150 Experience Day Super-Voucher)
    • £200 (e.g., £200 Experience Days Gift Voucher)
  • Membership and Subscriptions:

    • £25 (e.g., Fabyouless 12 Month Subscription)
    • £36 (e.g., Subscriptions at Home)
    • £39 (e.g., 3 Month Whole Bean Coffee + V60 Filter Brewer Subscription)
    • £49 (e.g., 3 Month Cookie and Brownie Subscription)
    • £64 (e.g., 12 Month Curry Recipe Kit Subscription with The Spicery)
    • £74 (e.g., 3 Month Craft Beer Subscription)
    • £99 (e.g., English Heritage Senior Membership for Two)
    • £124.99 (e.g., 12 Month Willoughby Book Club Subscription)
    • £139 (e.g., Baby Book Club - 12 Month Subscription)
    • £199 (e.g., Annual Membership to the Elite Racing Club)

Activity Superstore FAQs

FAQ

Activity Superstore Alternatives

ActivitySuperstore.com is a popular platform for booking various activities and experiences. However, there are several other platforms that offer similar services. Here are some alternatives:

  1. Giftory.com: Similar to ActivitySuperstore, it offers a variety of experience gifts.
  2. Groupon: Known for its wide range of deals on activities, travel, goods, and services.
  3. Viator: Offers a vast selection of tours, activities, and travel experiences around the world.
  4. Airbnb Experiences: Provides unique activities designed and hosted by locals.
  5. GetYourGuide: Specializes in offering tours, excursions, and attractions in various locations.
  6. Expedia Things to Do: Offers bookings for activities and experiences in addition to travel services.
  7. Redballoon: An Australian-based company offering a variety of experiences.
  8. Virgin Experience Days: Offers a wide range of gift experiences in the UK.
  9. Cloud 9 Living: Specializes in experience gifts across various categories.
  10. Tinggly: Allows you to gift an entire collection of experiences for the recipients to choose from.

Each of these platforms has its own unique features and offerings, so it's worth checking out each one to see which best suits your needs. Remember to always check the terms and conditions, especially regarding cancellations and refunds, before making a booking.

FAQ

How To Open A Activity Superstore Account?

To open an account on ActivitySuperstore.com, follow these steps:

  1. Visit the official website of ActivitySuperstore.
  2. Look for the Sign Up or Register option, usually located at the top right corner of the homepage.
  3. Click on it and you will be redirected to a registration page.
  4. Fill in the required details such as your name, email address, and create a password.
  5. You may also be asked to provide additional information such as your phone number or address.
  6. Once you've filled in all the necessary information, click on the Submit or Create Account button.
  7. You may need to verify your email address by clicking on a link sent to your email.
  8. After verifying your email, your account should be set up and ready to use.

Remember, the exact process may vary slightly depending on the website's layout and design. Always ensure to keep your login details secure and do not share them with anyone. If you encounter any issues during the sign-up process, consider reaching out to their customer support for assistance. Enjoy exploring the various experiences offered by ActivitySuperstore!

FAQ

About activitysuperstore.com Prices and Cost?

"Activitysuperstore.com" is a platform that offers a variety of experiences. The cost of these experiences can vary greatly depending on the type of experience you choose. For example, there was an offer where you could book an experience for £99, discounted from the original price of £199. They also offer discounts, such as a 12% off sitewide discount code that was available in December 2023. However, please note that the prices and discounts can change frequently, so it's always a good idea to check the website for the most current information. If you select an activity worth more than the value stated on your voucher, you will be required to pay the difference. They also offer different delivery options with varying charges. For instance, eVoucher delivery is free, Royal Mail 1st Class delivery costs £2.99, and Next Day Via DPD delivery costs £7.99. Please note that these prices are subject to change.

FAQ

What are some popular experiences on activitysuperstore.com?

Activity Superstore offers a variety of Experience Days across the UK. Some of the popular experiences include Short Breaks, Dining Out, Days Out, Spa & Pamper, and Special Offers. They have best sellers like Two Night Getaway For Two, Happy Birthday - Experience Day Voucher, Comedy Night Tickets for Two, and Mega Choice for Two - Experience Day Voucher. They also offer Off-Road Driving Experiences where you can get behind the wheel of a powerful 4x4 and conquer rugged terrains, steep inclines, and obstacles under the guidance of seasoned experts. For couples, they offer a choice of over 60 different experiences including driving, spa days, adventure, and more. They also provide eVouchers which arrive in your email inbox within 15 minutes, making them great last-minute gift ideas.

FAQ

How do I redeem a voucher from Activity Superstore?

To redeem a voucher from Activity Superstore, you need to validate your voucher first. If you're having trouble validating online, there may be other ways to validate. Once your voucher is validated, you can book your experience. If you want to validate for an experience not listed within your information, you can do so, but if the activity is worth more than the value stated on your voucher, you will be required to pay the difference. If you lose your voucher, you can contact Activity Superstore's customer support. If you're not satisfied with your voucher pack, you can call Activity Superstore within 28 days of purchase to request a full refund, provided you haven’t already used the voucher. It’s also possible to exchange your Activity Superstore voucher for another voucher of equal value. If you need to cancel your experience at short notice due to illness or accidental injury to yourself or the death of an immediate family member, it may be possible to rearrange your experience through a replacement voucher. However, this does not cover pre-existing medical conditions. Please note that these points are for guidance only and do not form part of the policy document or represent a full statement of all terms and conditions applicable. These notes are subject to the terms and conditions of the insurance policy, a copy of which is available upon request by calling Activity Superstore.

FAQ

About activitysuperstore.com Popular Products and Services?

Activity Superstore is a company that sells activity gift experience vouchers. These vouchers are supplied in stylish packs directly to the customers. The company offers a wide range of experiences, including driving days, adventure days, spa days, afternoon tea, and theatre tickets. One of the most popular products offered by Activity Superstore is their range of experience vouchers. These vouchers allow you to indulge in thrilling activities such as skydiving, rally driving, bungee jumping, and more. They also offer new experiences like Banquet Menu at Restaurant OXA by Andrew Sheridan, Mini Golf for Four, Little Slice of Heaven for Two at Le Sanctuaire, Two Hour Private Surfing Session for Two, Two Nights Off Grid Glamping Getaway, and many others. The company aims to help others make lasting memories with their eclectic range of experiences catering for all occasions, budgets, and interests. They also offer eVouchers which arrive in your email inbox within 15 minutes for last-minute gifting.

FAQ

Can you tell me more about activitysuperstore.com?

Activity Superstore was founded in 1997 and has given over a million UK customers fantastic experiences since then. From a small beginning over a shop in Saffron Walden, Essex, Activity Superstore has expanded rapidly and now numbers over 100 people in two offices. They offer over 700 different experiences for people to buy and give as gifts to their loved ones. They provide a variety of Experience Days across the UK, encompassing thrilling driving days, relaxing breaks away, afternoon teas, exciting days out and more. Experience Days make for the perfect gifts and are a thoughtful alternative to traditional presents, inviting you to explore, discover new hobbies, conquer existing fears, and even tick off a few of your `bucket list´ items. Gifting is at the heart of Activity Superstore, and they aim to help others make lasting memories with their eclectic range of experiences catering for all occasions, budgets, and interests. They also offer special deals and discounts on some of their top Experience Days, including cosy short breaks away, electrifying driving days, stylish dining experiences and more.

FAQ

How can I contact customer service of activitysuperstore.com?

You can contact the customer service of Activity Superstore in several ways. If you have a voucher and would like to arrange a date for your experience, please go to www.usemygift.com. They endeavour to answer all email enquiries as quickly as possible during office hours, which are 9am to 5.00pm Monday to Thursday, and 9am to 2pm Friday. You can submit your query by emailing at customersupport@activitysuperstore.com. If you want to become an Activity Superstore supplier, then email them at partnerships@activitysuperstore.com. For marketing enquiries, you can contact their marketing department by emailing marketing@activitysuperstore.com. If you would like to set up an incentive scheme to reward your employees, the best way to contact their corporate sales team is to email corporate@activitysuperstore.com. Their physical address is: The Activity Superstore Ltd 1st Floor 41-45 High Street Saffron Walden Essex CB10 1AR. They have a dedicated customer service and sales team ready to help you with any enquiries you may have.

FAQ

How do I contact activitysuperstore.com?

You can contact Activity Superstore through various means. Their address is 41-45 High Street, Saffron Walden CB10 1AR. They are open from 9:00 AM to 5:00 PM from Monday to Thursday, and from 9:00 AM to 2:00 PM on Friday. You can reach them by phone at 0371 384 1800.

For different inquiries, they have specific email addresses: - For general customer support, you can email them at customersupport@activitysuperstore.com. - If you want to become an Activity Superstore supplier or have a great idea for a new gift, you can email them at partnerships@activitysuperstore.com. - For marketing inquiries, you can email them at marketing@activitysuperstore.com. - If you would like to set up an incentive scheme to reward your employees, you can email their corporate sales team at corporate@activitysuperstore.com.

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